Black Friday Early Access

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How can we help?

  • How does the Black Friday Early Access Sale work?
    • How does the Black Friday Early Access Sale work?

      Black Friday Early Access offers (November 12th to November 18th)
      · 25% OFF SITEWIDE for subscribers only (excluding Final Sale items)

      *The Black Friday Early Access Sale cannot be combined with MAIL12 or SMS15.

  • Will I get a refund if the price drops during Black Friday Early Access?
    • Will I get a refund if the price drops during Black Friday Early Access?

      Sorry, orders placed before the Black Friday Early Access aren’t eligible for price adjustments.

  • What's your return policy?
    • What's your return policy?

      We will gladly accept return orders within 30 days of receiving your product for a full refund under the following condition:

      •  Items must be in original condition, unworn, unwashed, NEW with tag, returned in the original plastic bag packaging.
      • For Bulk Sale orders and Final Sale Products, items cannot be returned once purchased except they have quality issue.
      • Any bundles or packs must be returned in full and under the above condition for a full refund.

      Click here for detailed return policy.  

  • How do I pick right size?
  • Why can’t I use MAIL12 or SMS15?
    • Why can’t I use MAIL12 or SMS15?

      New subscriber discount codes (MAIL12 / SMS15) cannot be combined with Buy More, Save More discounts. 

      Entering a subscriber code will replace the automatic Buy More, Save More discount. Choose the offer that saves you the most!

  • Do I need to pay customs?
    • Do I need to pay customs?

      No additional tax and custom duty.

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